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Tesla Model 3, S regain Consumer Reports recommendation

The Model X is still not recommended due to worse-than-average reliability.

Consumer Reports has announced that the Tesla Model 3 and Model S have been added back to its list of recommended vehicles.

Both had been recommended at one time and then dropped from the CR ranks due to reliability scores, as calculated via annual surveys of CR members. The latest findings include fewer problems with body hardware, such as trunk latches and loose panels, and apparent improvements in door malfunctions and paint issues. Owners have also reported fewer complaints of problems with cruise control, cameras and warning lights.
"The Tesla Model 3 struggled last year as the company made frequent design changes and ramped up production to meet demand," says CR's senior director of auto testing, Jake Fisher. "But as the production stabilized, we have seen improvements to the reliability."
The Model 3 is now the fifth-most reliable model in the list of 12 luxury compact cars, slotting above the Acura TLX and Mercedes-Benz C-Class. The Model S is the second-most reliable ultra-luxury car, just below the Genesis G90 in the group of just four models.
The Model X is still not present on the recommended list, with a worse-than-average reliability score. The magazine says it is still receiving complaints related to the falcon-wing doors, noises and leaks.
Tesla's EVs are said to score "consistently well" on Consumer Reports' road tests. Reliability scores have fluctuated from year to year, however. Owners are still reporting various glitches with infotainment systems, though the in-car electronics troubles are weighted less heavily than other problems in determining which models to recommend.
The CR survey includes approximately 4,000 Tesla vehicles out of a pool of 420,000 vehicles owned by readers.

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